OBPO

OBPO provides outsourced inbound and outbound call center and business process services for international clients. Its Customer Support operations include inbound customer service, billing inquiries, order taking, e-commerce customer care, phone support, live chat, email support, technical troubleshooting, quality assurance, and service performance tracking.

Overview

Company description

OBPO is a Philippines-based business process outsourcing provider serving clients across North America, Europe, Asia Pacific, and other international markets. Its support operations include inbound customer service, billing and medical inquiries, order taking, e-commerce customer care, phone, chat and email support, technical troubleshooting, quality assurance, and performance reporting.

Sectors

Key Capabilities

Customer Support

Inbound Call Center Services

Technical Support

Technical Troubleshooting

Billing Inquiry Handling

Order Taking

E-commerce Customer Care

Quality Assurance

Service Performance Tracking

Customer Issue Resolution

Services & Solutions

Explore services

Software & Technology SOLUTIONS
CRM systems
Call center dialer systems
Operational Support SOLUTIONS
Phone Support
Live Chat Support
Email Support
Customer Inquiry Handling
Billing Inquiry Handling
Order Processing
Technical Troubleshooting
Quality Assurance
Performance Metrics Tracking
Support Reporting
Company Snapshot

Key Details

A quick reference of the provider's core profile information

Philippines
2004
250 - 999
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

OBPO is relevant for organizations seeking outsourced customer support and technical assistance through phone, live chat, and email channels. Its documented capabilities also include troubleshooting, quality assurance, operational metrics tracking, and reporting across international client accounts.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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