Loop Contact Solutions provides fully managed Philippine call center and business process outsourcing services for customer support, helpdesk operations, sales, and retention. Its support capabilities include phone, email, and live chat assistance, technical troubleshooting, quality assurance, call monitoring, dashboards, and operational reporting.
- HQ
- Founded
- Sector
- Coverage
- Philippines
- 2016
- Services
- Global
Overview
Company description
Loop Contact Solutions is a Philippine-based call center and BPO provider serving businesses across multiple industries. Its customer support operations include helpdesk assistance, technical troubleshooting, billing and account support, phone and digital communication channels, and customer issue resolution. The company also provides quality assurance, call monitoring, dashboards, and performance reporting.
Sectors
Key Capabilities
Customer Support
Helpdesk Support
Technical Support
Technical Troubleshooting
Customer Issue Resolution
Quality Assurance
Call Monitoring
Real-Time Dashboards
Weekly Performance Reporting
Escalation Management
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Zendesk
Freshdesk
RingCentral
Five9
Oracle TMS
SAP Transportation Management
Guidewire
Duck Creek
Applied Epic
Operational Support
SOLUTIONS
Phone Support
Email Support
Live Chat Support
Technical Troubleshooting
Billing Support
Customer Issue Resolution
Call Recording
Quality Assurance Scoring
Performance Dashboard Management
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Philippines
- Founded
2016
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Loop Contact Solutions is relevant for organizations seeking outsourced customer support and helpdesk operations, including technical troubleshooting and multichannel assistance. Its documented quality assurance, call monitoring, dashboards, and reporting capabilities also support ongoing service performance management.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Loop Contact Solutions
- sales@loopcontactsolutions.com
- +1 855 596 5902
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