HRH Next Services Pvt. Ltd. provides outsourced customer experience and business process management services through voice, email, chat, backend, and omnichannel support. Its customer support operations include ticket handling, complaint resolution, technical issue assistance, escalation handling, multilingual support, and service performance monitoring.
- HQ
- Founded
- Sector
- Coverage
- India
- 2007
- Services
- India
01 / Overview
Company description
HRH Next Services Pvt. Ltd. is an India-based business process outsourcing provider delivering contact center and customer experience services. Its support operations cover inbound and outbound customer interactions, email and chat support, ticket creation, complaint resolution, technical issue assistance, escalation handling, multilingual support, dashboard monitoring, and performance reporting.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Omnichannel Customer Engagement
Email Support
Chat Support
Complaint Resolution
Escalation Management
SLA Monitoring
Service Performance Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AINA artificial intelligence platform
Predictive analytics
Speech analytics
Auto-dialer technology
Support performance dashboards
Operational Support
SOLUTIONS
Inbound Call Handling
Outbound Call Handling
Ticket Management
Email Support
Chat Support
Technical Troubleshooting
Customer Issue Resolution
Complaint Handling
Escalation Management
Support Performance Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2007
- Company Size
1000 - 9999
- Company Type
Public
- Sector
Services
- Service Coverage
India
05 / Why Consider This Provider?
What Sets Them Apart
HRH Next is relevant for organizations seeking outsourced customer support because it provides multi-channel customer care, email and chat support, ticket handling, technical issue assistance, complaint and escalation management, multilingual operations, and support performance monitoring.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- HRH Next Services Pvt. Ltd.
- info@hrhnext.com
- 1800 296 9999
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