Gevekom provides outsourced customer service and contact center operations for companies across multiple industries. Its services include omnichannel customer support, ticketing, email and chat handling, back-office processing, first- and second-level support, and 24/7 emergency hotlines.
- HQ
- Founded
- Sector
- Coverage
- Germany
- 2006
- Services
- Global
01 / Overview
Company description
Gevekom is a Germany-based contact center and customer service outsourcing provider serving clients across Europe and internationally. Its operations cover phone, email, chat, social media, ticketing, and back-office support. The company also provides first- and second-level support, technical customer assistance, issue resolution, and emergency hotline services.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Omnichannel Support
Customer Issue Resolution
Email Support
Chat Support
First-Level Support
Second-Level Support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Artificial Intelligence
Chatbots
Automation Processes
Operational Support
SOLUTIONS
Ticket Management
Phone Support
Email Support
Chat Support
Social Media Support
Backoffice Processing
First-Level Support
Second-Level Support
Technical Troubleshooting
24/7 Emergency Hotline Support
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Germany
- Founded
2006
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Gevekom is relevant as a Customer Support provider because it delivers outsourced customer service through phone, email, chat, social media, ticketing, and back-office channels. Verified capabilities also include first- and second-level support, technical customer assistance, issue resolution, and 24/7 emergency hotline operations.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Gevekom
- info@gevekom.de
- +49 351 21 324-0
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