DialAmerica provides outsourced contact center and customer service operations for business and consumer programs. Its verified capabilities include domestic phone support, inbound and outbound call handling, customer inquiries, issue resolution, and multichannel customer service.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1957
- Services
- United States
Overview
Company description
DialAmerica is a privately held U.S. contact center outsourcing company serving business-to-business and business-to-consumer programs. Its customer support operations include inbound and outbound phone services, customer inquiries, complaint handling, issue resolution, and multichannel communications. The company has supported clients in industries including financial services, healthcare, government, publishing, and telecommunications.
Sectors
Key Capabilities
Customer Support
Phone Support
Inbound Call Handling
Outbound Call Handling
Customer Inquiry Handling
Customer Issue Resolution
Complaint Handling
Multichannel Customer Service
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
DailyPay
Operational Support
SOLUTIONS
Phone Support
Inbound Customer Service
Outbound Customer Contact
Customer Inquiry Handling
Complaint Handling
Customer Issue Resolution
Multichannel Communications
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1957
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
DialAmerica is relevant for outsourced customer support programs requiring domestic contact center operations, phone-based customer service, inbound and outbound call handling, customer inquiry management, and issue resolution across several specific industries.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- DialAmerica
- 201-327-0200
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