OpenContact provides outsourced contact centre services, including inbound and outbound sales support, lead qualification, order processing, CRM-based customer administration, and campaign response. The company also supports sales reporting through enquiry, conversion, booking, and campaign performance insights.
- HQ
- Founded
- Sector
- Coverage
- United Kingdom
- 2000
- Services
- United Kingdom
01 / Overview
Company description
OpenContact is a UK-based outsourced contact centre providing inbound and outbound customer contact services. Its verified Sales capabilities include handling sales enquiries, processing orders and payments through client CRM systems, qualifying leads, booking appointments, and reporting on enquiry volumes, conversion rates, booking outcomes, and campaign performance.
02 / Sectors
Key Capabilities
Sales enquiry handling
Lead qualification
Inbound order processing
Order and payment processing
Appointment booking
Campaign response
CRM integration
Inbound and outbound contact handling
Conversion reporting
Booking performance reporting
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM Systems
Live Chat Software
IVR Systems
AI Chatbots
Operational Support
SOLUTIONS
Sales enquiry management
Customer order processing
Lead capture
Lead qualification
Appointment scheduling
Campaign response handling
Overflow support
Out-of-hours support
CRM data capture
Sales performance reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United Kingdom
- Founded
2000
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United Kingdom
05 / Why Consider This Provider?
What Sets Them Apart
OpenContact is relevant to Sales because it handles sales enquiries and orders on behalf of clients, works within client CRM systems, qualifies and routes leads, and provides reporting on sales-related enquiry and conversion activity.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- OpenContact
- info@opencontact.co.uk
- 0333 0033 500
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