Securus Contact Systems provides outsourced live receptionist, answering service, call center, and web chat services for businesses requiring continuous customer communications coverage. Its support capabilities include live customer inquiry handling, message taking and delivery, lead capture, appointment scheduling, order entry, and dispatching.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2012
- Services
- United States
Overview
Company description
Securus Contact Systems is a U.S.-based customer engagement services provider specializing in virtual receptionist and live answering operations. The company supports inbound customer communications through phone and web chat, including message handling, lead capture, appointment scheduling, order entry, and dispatching for service-oriented organizations.
Sectors
Key Capabilities
Customer Support
Live Answering Services
Virtual Receptionist Services
Web Chat Support
Call Center Services
Lead Capture
Appointment Scheduling
Order Entry
Message Taking and Delivery
Dispatching
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Proprietary call handling software platform
Operational Support
SOLUTIONS
Live Customer Inquiry Handling
Phone Support
Web Chat Support
Message Taking and Delivery
Lead Capture
Appointment Scheduling
Order Entry
Dispatching
Call Center Operations
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2012
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
The company is relevant for organizations seeking outsourced customer communications coverage through live receptionists, answering services, web chat, message handling, lead capture, scheduling, and dispatch support.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Securus Contact Systems
- steven@securuscontactsystems.com
- 503.984.4426
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