Open Access BPO provides outsourced customer experience and business process services for digital and high-growth companies. Its customer support capabilities include multilingual phone, email, live chat, in-app, and SMS support, technical support, customer onboarding assistance, ticket handling, quality monitoring, and performance reporting.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2006
- Services
- Global
01 / Overview
Company description
Open Access BPO is a multilingual outsourcing provider delivering customer experience, technical support, content moderation, and back-office services. Its customer support operations cover phone, email, live chat, in-app, and SMS channels, along with ticket handling, onboarding assistance, issue resolution, quality assurance, agent training, and performance monitoring.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Onboarding
Product and User Training
Service Performance Management
Quality Assurance
Escalation Management
Customer Issue Resolution
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
OACIS
Qare Central
Operational Support
SOLUTIONS
Ticket Management
Email Support
Chat Support
Phone Support
In-App Support
SMS Support
Technical Troubleshooting
Customer Onboarding
Agent Training and Coaching
Support Performance Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2006
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Open Access BPO is relevant for organizations seeking outsourced multilingual customer support, technical assistance, onboarding support, and multichannel issue resolution. Its documented quality assurance, coaching, performance tracking, and service monitoring functions also support operational performance management.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Open Access BPO
- info@openaccessbpo.com
- +1.888.888.1519
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