Eminenture provides outsourced customer support, call center, and remote IT support services for global businesses. Its capabilities include inbound and outbound support, email and chat assistance, technical troubleshooting, customer issue resolution, call monitoring, quality assessment, and support performance reporting across multiple industries.
- HQ
- Founded
- Sector
- Coverage
- India
- 2011
- Services
- Global
01 / Overview
Company description
Eminenture is an India-based business process management and IT services provider serving customers across international markets. Its customer support operations include inbound and outbound assistance, email and chat support, technical troubleshooting, remote IT support, and call center services. The company also performs call monitoring, quality assessment, and service performance reporting.
02 / Sectors
Key Capabilities
Customer Support
Inbound Customer Support
Outbound Customer Support
Email Support
Chat Support
Technical Support
Remote IT Support
Technical Troubleshooting
Call Monitoring
Service Performance Reporting
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Diallers
Interactive Voice Response (IVR)
Computer Telephony Integration (CTI)
AI Chatbots
Operational Support
SOLUTIONS
Inbound Support
Outbound Support
Email Support
Chat Support
Technical Troubleshooting
Hardware and Software Support
Customer Issue Resolution
Call Monitoring
Quality Assessment
Support Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2011
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Eminenture is relevant for outsourced customer support requirements because it provides inbound and outbound support, email and chat assistance, remote technical support, and troubleshooting. Its documented operating model also includes call monitoring, quality assessment, response tracking, and service performance reporting.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Eminenture
- askus@eminenture.com
- +91-11-470-93-787/88/89
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