TSA Group provides customer experience consulting, contact centre outsourcing and back-office support for brands across multiple industries. Its verified Returns-relevant capability is claims process support delivered through outsourced customer care and operational teams.
- HQ
- Founded
- Sector
- Coverage
- Australia
- 1997
- Services
- Asia Pacific
01 / Overview
Company description
TSA Group is an Australian customer experience and contact centre services provider operating across Australia, New Zealand and the Philippines. The company delivers outsourced customer care, sales, collections and back-office processing. Its back-office services include claims processing support, making it relevant to claims management operations.
02 / Sectors
Key Capabilities
Claims Processing Support
Contact Centre Outsourcing
Customer Care
Back-Office Processing
Collections Services
Inbound Customer Support
Outbound Customer Support
Omnichannel Customer Engagement
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Amazon Web Services
Amazon Connect
Salesforce
Operational Support
SOLUTIONS
Claims Processing
Back-Office Processing
Customer Care Operations
Inbound Customer Support
Outbound Customer Support
Collections Support
Omnichannel Support
Reporting and Analytics
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Australia
- Founded
1997
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Asia Pacific
05 / Why Consider This Provider?
What Sets Them Apart
TSA Group is relevant for claims management requirements because it provides outsourced back-office processing that explicitly includes claims support, alongside customer care, contact centre operations and omnichannel service delivery.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
08 / Contact Information
Connect With This Provider
- Website
- Phone
- TSA Group
- websitefeedback@tsagroup.com.au
- 1800 994 608
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
