Satellite Office provides offshore staffing and managed support teams in the Philippines for global businesses, including customer experience operations. Its CX capabilities include customer service agents, team leads, quality assurance personnel, workforce planners, 24/7 support hubs, and ongoing operational support for client teams.
- HQ
- Founded
- Sector
- Coverage
- Australia
- 2013
- Services
- Global
Overview
Company description
Satellite Office builds and supports dedicated offshore teams for businesses across customer experience, technology, finance, retail, healthcare, and other functions. Its customer experience operations include customer service staffing, contact centre support, quality assurance, workforce planning, 24/7 service coverage, and ongoing client success and operational support.
Sectors
Key Capabilities
Customer Experience Operations
Customer Support Operations
Contact Centre Staffing
Customer Service Team Deployment
Quality Assurance Support
Workforce Planning Support
24/7 Customer Experience Hubs
Managed Offshore Team Operations
Client Success Support
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Customer Service Operations
Customer Support Staffing
Contact Centre Support
Quality Assurance Operations
Workforce Planning
Customer Experience Hub Setup
Performance Monitoring
Client Success Management
IT and HR Support for Offshore Teams
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Australia
- Founded
2013
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Satellite Office is relevant for businesses seeking outsourced customer experience operations because it builds dedicated offshore teams that can provide customer service, contact centre support, quality assurance, workforce planning, and 24/7 service coverage, with ongoing operational and client support.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Satellite Office
- +1 888-945-6111
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