MySource provides business process outsourcing, call center, and back-office support services for organizations in multiple industries. Its documented capabilities include handling product returns and complaints for retail and e-commerce clients, as well as healthcare claims intake, processing, denial management, adjudication, auditing, and appeals support.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2017
- Services
- Global
01 / Overview
Company description
MySource is a Kansas City-based BPO provider with delivery centers in the Philippines. The company supports retail and e-commerce operations with customer care that includes handling returns and complaints, and provides healthcare claims services covering intake, auditing, denial management, adjudication, reconciliation, and appeals support.
02 / Sectors
Key Capabilities
Returns Management
Claims Processing
Healthcare Claims Adjudication
Claims Auditing
Denial Management
Appeals Processing
Customer Complaint Handling
Customer Support
Back-Office Support
Omnichannel Customer Care
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Learning Management System (LMS)
Workforce Management Platform
Clearinghouse and Payment System Integrations
Operational Support
SOLUTIONS
Returns Processing Support
Customer Complaint Handling
Claims Intake
Claims Auditing
Claims Adjudication
Denial Management
Appeals Processing
Claims Reconciliation
Billing Inquiry Support
Customer Service Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2017
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
MySource is relevant for returns operations because it supports retail and e-commerce customer care involving returns and complaints, while also providing verified claims-processing services for healthcare and insurance-related organizations, including intake, auditing, adjudication, denial management, reconciliation, and appeals support.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- MySource
- info@mysourcesolutions.com
- 844.468.3330
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