Global Response provides outsourced customer experience and contact center services for brands across multiple industries. Its verified Sales-related services include inbound order processing, sales support, lead qualification, CRM-enabled sales operations, and analytics-driven reporting.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1974
- Services
- Global
01 / Overview
Company description
Global Response is a customer experience management and contact center outsourcing provider founded in 1974. Its services include inbound order processing, sales support, lead qualification, upselling and cross-selling, CRM-enabled customer engagement, data processing, and analytics-driven reporting. The company supports omnichannel customer interactions across domestic and international delivery locations.
02 / Sectors
Key Capabilities
Inbound order processing
Inbound sales support
Upselling and cross-selling
Lead qualification
Appointment setting
Post-purchase follow-up
CRM integration and data management
Order management
Data and document processing
Sales analytics and reporting
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Five9
Salesforce
Zendesk
Gladly
Amazon Connect
NICE inContact
Microsoft Dynamics
NetSuite
HubSpot
Tableau
Operational Support
SOLUTIONS
Customer order processing
Sales lead qualification
Sales follow-up
Customer data entry
CRM updates
Order management
Customer database updating
Data and document processing
Sales analytics
Performance reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1974
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Global Response is relevant to Sales because it explicitly provides inbound order processing and outsourced sales support, including upselling, cross-selling, lead qualification, and purchase guidance. Its CRM integrations, lead-management activities, customer data handling, analytics, and reporting also support sales pipeline administration and sales performance reporting.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Global Response
- 800.537.8000
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