ContactWorks provides outsourced customer contact-center services, including inbound and outbound sales, lead generation, and order management. Its verified Sales-related capabilities support inside sales activities and customer order administration.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2004
- Services
- Global
01 / Overview
Company description
ContactWorks is a private customer contact and contact-center services provider headquartered in Austin, Texas. Its offerings include inbound and outbound sales, lead generation, customer inquiries, order management, billing, retention, and product information support for high-touch customer operations.
02 / Sectors
Key Capabilities
Inbound sales
Outbound sales
Lead generation
Order management
Customer inquiries
Retention
Product information
Billing support
RMA and dispatch
Quality monitoring
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Voice
Email
Chat
AI automation
Automated call routing
Virtual agents
Real-time translation
Network monitoring
Operational Support
SOLUTIONS
Inside sales
Outbound sales
Order management
Lead generation
Customer inquiries
Billing
Retention
Product information
RMA and dispatch
Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2004
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
ContactWorks is relevant because it explicitly provides inbound and outbound sales, lead generation, and order management services, supporting inside sales and customer order-processing operations.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- ContactWorks
- +1 512-220-4400
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