CONTACTUS Contact Center provides outsourced BPO and omnichannel contact center services for Spanish-speaking markets. Its verified Sales-related capabilities include lead generation, appointment scheduling, direct and cross-selling, customer retention, accounts receivable management, and order management.
- HQ
- Founded
- Sector
- Coverage
- Mexico
- 1997
- Services
- Mexico
01 / Overview
Company description
CONTACTUS Contact Center is a Mexico-based BPO and contact center provider serving customer experience, sales, back-office, and help-desk operations. Its documented services include lead generation, appointment scheduling, direct and cross-selling, customer retention, accounts receivable management, and order management.
02 / Sectors
Key Capabilities
Lead generation
Appointment scheduling
Direct selling
Cross-selling
Up-selling
Customer retention
Loyalty management
Accounts receivable management
Order management
Data verification
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
IVR
Voicebots
Chatbots
Conversational AI
Speech Analytics
Text Analytics
Predictive Models
Real-Time Dashboards
Operational Support
SOLUTIONS
Customer service operations
Lead qualification
Appointment scheduling
Order processing
Data capture and validation
Cross-selling programs
Up-selling programs
Customer retention
Loyalty management
Accounts receivable support
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Mexico
- Founded
1997
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Mexico
05 / Why Consider This Provider?
What Sets Them Apart
Contactus is relevant to Sales because it provides outsourced sales operations that include lead generation, appointment setting, direct and cross-selling, retention programs, and back-office order management.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- CONTACTUS Contact Center
- ventas@contactus.com.mx
- +52 222 303 7000
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