Connext provides offshore staffing and business process outsourcing teams for healthcare, financial services, retail, and other industries. Its verified returns-related capabilities include claims processing and adjudication, customer and billing dispute resolution, and support for retail returns and refunds through dedicated customer operations and accounts receivable teams.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2014
- Services
- Global
01 / Overview
Company description
Connext is a private offshore staffing and business process outsourcing provider established in 2014. The company builds dedicated teams supporting claims processing, claims adjudication, accounts receivable, customer service, billing inquiries, dispute resolution, and retail returns and refunds. Its delivery footprint spans the United States, Philippines, Colombia, Mexico, and India.
02 / Sectors
Key Capabilities
Returns Management
Claims Processing
Claims Adjudication
Customer Dispute Resolution
Billing Dispute Handling
Chargeback and Debt Dispute Support
Accounts Receivable Support
Refund Processing
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Athenahealth
Zendesk
Operational Support
SOLUTIONS
Returns and Refunds Support
Claims Processing
Claims Adjudication
Dispute Case Management
Billing Inquiry Resolution
Accounts Receivable Operations
Customer Service
Insurance Claims Support
Reverse Logistics Coordination
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2014
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Connext is relevant for returns operations because it provides dedicated offshore teams for claims processing, claims adjudication, billing and receivables disputes, customer operations, and retail returns and refunds. Its model supports embedded teams working within client workflows and systems.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Connext
- sales@connextglobal.com
- +1 (808) 468-6733
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