Callnovo provides multilingual customer service outsourcing, contact center operations, virtual assistant support, and CRM-enabled customer engagement. Its verified Sales-related services include inside sales and order processing, sales order changes and pricing support, and CRM and sales pipeline management support.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 2004
- Services
- Global
01 / Overview
Company description
Callnovo is a privately held global customer service outsourcing and contact center provider founded in 2004. Its services include multilingual inbound and outbound support, order taking and processing, order changes and cancellations, presales support, virtual assistants, CRM integration, and omnichannel customer engagement.
02 / Sectors
Key Capabilities
Inside sales support
Order taking and processing
Order changes and cancellations
Presales support
Outbound telemarketing
Lead management
Sales follow-up
CRM integration
Multilingual contact center support
Virtual assistant services
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
HeroDash
CRM
CTI
IVR
AI
Salesforce
Zendesk
HubSpot
Freshdesk
Shopify
Operational Support
SOLUTIONS
Sales calls
Customer order processing
Order modifications
Order cancellations
Lead qualification
Lead follow-up
CRM data management
Customer inquiries
Logistics tracking
Omnichannel communications
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
2004
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Callnovo is relevant to Sales because it provides outsourced order-taking and processing, supports order changes and cancellations, conducts presales and outbound sales activities, and uses CRM-enabled workflows for lead management, follow-up, and sales opportunity support.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Callnovo
- info@callnovo.com
- +1 (416) 918-9887 ext. 8011
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