ATM Group

ATM Group provides contact-centre outsourcing and revenue-generation services for brands across multiple industries. Its verified Sales-related offering includes inbound and outbound sales, sales support, retention, upselling and cross-selling programmes.

01 / Overview

Company description

ATM Group is a customer operations and revenue-generation outsourcing provider serving mid-market and enterprise brands. Its services include inbound and outbound sales, sales support, retention and save programmes, upsell and cross-sell, customer service, multilingual contact-centre delivery, analytics and AI-enabled optimisation.

02 / Sectors

Key Capabilities

Inbound sales

Outbound sales

Sales support

Retention programmes

Save teams

Upsell and cross-sell

Account growth

Customer service outsourcing

Multilingual contact-centre delivery

AI-enabled CX optimisation

03 / Services & Solutions

Explore services

Software & Technology SOLUTIONS
ATM One
Conversation analytics
Speech analytics
Text analytics
Agent assist
Workflow automation
Automated QA
Interaction intelligence
Operational Support SOLUTIONS
Customer service
Complaints handling
Billing and account support
Back-office casework
Retention and save activity
Upsell and cross-sell
Account activations
Appointment booking
Quality assurance
Workforce planning
04/ Company Snapshot

Key Details

A quick reference of the provider's core profile information

United Kingdom
2007
1000 - 9999
Private
Services
Global
05 / Why Consider This Provider?

What Sets Them Apart

ATM Group is relevant to Sales because it delivers outsourced inbound and outbound sales and explicitly provides sales support programmes across sectors including retail, utilities, healthcare, logistics and financial services.

06 / Locations & Service Coverage

Global Presence

Global service coverage
07 / Reviews

Reviews & Ratings

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08 / Contact Information

Connect With This Provider

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