NMS Callcenter provides contact center and BPO services, including outbound sales support, CRM-enabled customer information management, and reporting on sales activities. The company supports telecommunications, e-commerce, and education programs through voice, email, and social-media channels.
- HQ
- Founded
- Sector
- Coverage
- Vietnam
- 2009
- Services
- Asia
01 / Overview
Company description
NMS Callcenter is a Vietnam-based business process outsourcing and contact center provider operating as part of Next Generation Mobile Services Joint Stock Company. Its services include outbound sales, customer support, CRM-enabled contact center operations, customer data management, and reporting on sales and customer activities.
02 / Sectors
Key Capabilities
Outbound sales support
Contact center operations
CRM-enabled customer management
Customer information capture
Inbound customer support
Email support
Social-media support
Sales activity reporting
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM
ICCID
CIM
IP Call Center
Call recording
Operational Support
SOLUTIONS
Outbound sales
Customer service
Customer issue resolution
Customer data management
Sales activity tracking
Call monitoring
Email case handling
Social-media response management
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Vietnam
- Founded
2009
- Company Size
250 - 999
- Company Type
Public
- Sector
Services
- Service Coverage
Asia
05 / Why Consider This Provider?
What Sets Them Apart
NMS Callcenter is relevant to Sales because it provides outbound sales support, manages customer information through CRM-enabled contact center operations, and produces reports on sales and customer activities.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- NMS Callcenter
- customercare@nms.com.vn
- +84 24 7300 8555
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