ICS Center provides outsourced customer service, telesales, lead generation, e-commerce order handling, and business-process support. Its verified Sales-related services include inside sales and order processing, CRM and sales pipeline support, and sales reporting through dedicated sales teams, customer relationship processes, and reporting systems.
- HQ
- Founded
- Sector
- Coverage
- Poland
- 2008
- Services
- Poland
01 / Overview
Company description
ICS Center is a Polish contact center and business-process outsourcing provider operating under 8Words Sp. z o.o. Its services include inbound and outbound customer communications, telesales, lead generation, appointment setting, customer relationship management, e-commerce order handling, reporting, and sales process support across several industries.
02 / Sectors
Key Capabilities
Inbound and outbound call handling
Telesales
Lead generation
Appointment setting
Upselling and cross-selling
Customer relationship management
E-commerce order handling
Order verification
Payment and delivery support
Sales and operational reporting
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
HubSpot
Freshdesk
TIA
Agent Panel
Speech analytics
AI assistants
Omnichannel platforms
Operational Support
SOLUTIONS
Inside sales
Sales lead qualification
Customer acquisition
Appointment scheduling
Order verification
Payment monitoring
Delivery coordination
Returns and complaints handling
CRM data management
Sales reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Poland
- Founded
2008
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Poland
05 / Why Consider This Provider?
What Sets Them Apart
ICS Center is relevant to Sales because it provides outsourced telesales, lead generation, appointment setting, customer relationship management, e-commerce order handling, and reporting support. These activities directly align with inside sales and order processing, CRM and sales pipeline management, and sales reporting support.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- ICS Center
- kontakt@icscenter.pl
- +48 728 819 956
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