First Call BPO provides outsourced voice and non-voice business process and contact-center services across multiple industries. Its verified Sales services include telesales, telemarketing, order booking, order management, catalogue sales, and insurance quote processing and conversion.
- HQ
- Founded
- Sector
- Coverage
- India
- 2010
- Services
- Global
01 / Overview
Company description
First Call BPO, also operating as First Call Teleservices Pvt Ltd, provides voice and non-voice BPM, BPO and contact-center services. Its verified Sales-related capabilities include telesales, telemarketing, order booking, order management, catalogue sales, and insurance quote processing and conversion.
02 / Sectors
Key Capabilities
Telesales
Telemarketing
Order booking
Order management
Catalogue sales
E-commerce sales
Insurance quote processing
Premium calculations
Quote acceptance and conversion
Lead generation
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CMS Reporting Tool
ACD
CTI
IVR
Predictive Dialer
CRM Manager
Lead Manager
Voice Logger
Windows Server
Active Directory
Operational Support
SOLUTIONS
Inbound sales
Outbound sales
Order processing
Sales enquiries
Lead generation
Customer account management
Up-selling
Cross-selling
Retention management
Sales reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2010
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
First Call BPO is relevant to Sales because it explicitly provides telesales, telemarketing, order booking, order management, and catalogue sales services. Its insurance operations also include quotes, premium calculations, and sales/quote acceptance and conversion, supporting quotation-related workflows.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- First Call BPO
- deepak8606@gmail.com
- +91 83416 32555 / +91 88860 14555
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