Select VoiceCom provides outsourced call center, customer service, technical support, and business process outsourcing services from the Philippines. Its customer experience capabilities include multichannel support operations, customer feedback and market research programs, quality assurance, retention support, and escalation management for client accounts.
- HQ
- Founded
- Sector
- Coverage
- Philippines
- 2008
- Services
- Global
Overview
Company description
Select VoiceCom is a privately held business process outsourcing provider operating customer contact and back-office programs for organizations in multiple regions. Its services include customer service operations, technical support, retention support, customer surveys and market research, quality assurance, and escalation management. The company supports industries such as healthcare, e-commerce, finance, insurance, technology, legal, and travel.
Sectors
Key Capabilities
Customer Experience Operations
Multichannel Customer Service
Customer Feedback and Market Research
Customer Survey Administration
Customer Retention Support
Escalation Management
Technical Support and Help Desk Services
Quality Assurance and Interaction Monitoring
Post-Sale Follow-Up
Back-Office Process Support
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Salesforce
HubSpot
Zendesk
Automatic Call Distribution
Interactive Voice Response
Cloud Routing
Speech Analytics Tools
CRM Integration
Operational Support
SOLUTIONS
Customer Service Operations
Customer Feedback Collection and Analysis
Customer Survey Administration
Market Research Calls
Retention Outreach
Customer Issue Resolution
Escalation Case Handling
Technical Help Desk Support
Quality Assurance Monitoring
Client Account Management
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Philippines
- Founded
2008
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Select VoiceCom is relevant for organizations seeking outsourced customer experience operations, customer feedback collection, retention support, and escalation handling. Its dedicated contact center teams provide multichannel customer service, surveys, quality assurance, and technical support across several industry-specific programs.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Select VoiceCom
- info@selectvoicecom.com
- 855-777-0778; 1300-762-912
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
